Spark Driver

I have been asking Spark support since 12/3/25 to send my check for backpay (which drivers should have received while working) and have been completely disregarded. I followed all instructions.

They sent it to the wrong address and I can’t obtain my check, I’ve explained all details to more reps then I can keep track of and have spent hours trying to receive my check. I have verified myself and emailed the correct address twice (12/3 and 12/9) with no response. I have been hung up on multiple times. I called Walmart for support today 12/28/25; that rep gave me the wrong phone numbers and told me to contact Spark for their HR department’s phone number.

When I did this I was hung up on again. The Spark rep must have been too busy with all of the noise of screaming children I could hear in the background and she kept trying to explain to me that no HR department exists. Then the Walmart rep I spoke to sent me an email with a survey. Although I opened the survey I did not fill it out, yet somehow it’s completed…..I certainly did not complete the survey to review his horrible service, where he gave me phone numbers that don’t exist.

What more can I possibly do? Why aren’t I allowed to have my check for money I earned when I delivered for Spark??? I followed all of their instructions to obtain the check. The moment I was notified this check was sent to the wrong address in the mail I contacted Spark.

When I call Spark I go around in circles and am told to do exactly what I have already done, and then the reps either hang up on me or tell me they’re talking to a level 1 or “now a level 2 account manager”, transfer me, and then they hang up on me. It doesn’t matter how polite I am, if I request to speak to someone else. It does not matter what I do; they simply refuse to send my check to the correct address. It will be voided in a week, I’m assuming that’s what they want.

It’s not even a large check but it’s income I earned and deserve.

I have spent hours attempting to resolve this and they have no interest in correcting the problem. It’s like I’m talking to fake reps because the information they give me is so ridiculous and the transferring and hanging up on me is so incredibly rude I don’t even know how to interpret these actions. What more can I possibly do? Was it not enough that I spent more on gas and wore down my vehicle at the time, accepting orders that didn’t exist; this occurred repeatedly.

I received more fake orders than real. I even went shopping to have the orders cancelled while on my way to the locations with a car load of groceries several times. The issues were endless and I can’t even get my check. The only reason I was notified it was sent to this other address is so the people living there can obtain my new location because they were arrested for domestic violence for attacking me when going to my previous address unannounced, yet this is the position Spark and Walmart are putting me in as I’m taunted by these people.

I’ve explained this to Spark politely so many times and requested for my check to be sent out to the address they now have on file. There are no issues with verifying my account. I continue to follow all of their instructions. PLEASE ADVISE; WHAT MORE CAN I POSSIBLY DO?

WHY IS THIS SO DIFFICULT? I even looked into PO Boxes!!! But they cost more than it’d be worth; sometimes it’s about the principle. How many more hours do I need to spend on the phone to be hung up on?

Why send another email when I did EXACTLY what the reps told me to, to be completely ignored again??! Why is this so difficult. Why aren’t I allowed my earnings?!? I’m not the one who prevented myself from receiving my earnings in the first place.

Can this be resolved? Why am I given false phone numbers to call? Why aren’t I allowed to speak to a rep who can or may actually assist me? Why was a survey completed that I certainly did not fill out?

Why does Walmart claim they don’t have a HR department? Why can’t I receive my earnings? Why won’t you respond to my emails; I’ve emailed that same account before when you wouldn’t send me my 1099. If I’m following exactly what I’m supposed to, as I’m told by multiple reps, then what is the problem?

Is it acceptable to hang up on someone repeatedly who has spent hours trying to obtain their earnings? Would you like me to pay for the stamp??? Will that resolve this? I even forwarded Spark the email I received from the people who opened my mail to tell me I was sent this check!!!

They told me 2 months later!!! Are you suggesting I put myself at risk when they won’t mail it to me regardless???

Perhaps you can take a few seconds to respond, in fact, even though I don’t drive for Spark anymore, I continue to be a Walmart customer, but I guess that doesn’t mean anything.

I don’t expect fair treatment as an employee anymore (just generally speaking) but at the very least have some decency for customers. Do you not value your customers in addition to your employees regardless if they’re contract or not???!

So if it’s ok with you, may I please receive my earnings…also I have asked if there is anything else I need to do to have the check be sent to the correct address, I’ve included ALL information in my emails as well…but you refuse to respond…..

Dear Spark Driver Support Team,

I am writing to respectfully request assistance regarding my deactivated Spark Driver account. I have been an active driver on the platform.

About two months ago, I was asked to complete a routine background check renewal for my original account associated with 4142asd@***.com. During this time, my original account was still active.

When the processing time for the background check extended beyond one month, I mistakenly attempted to create a second application using a different email address (mokrm7774@***.com) and a different phone number (313-349-****), but with my same driver's license and Social Security information. This second application was immediately stopped upon creation.

I now understand that creating a second account is against Spark policy, and I sincerely apologize for this error, which was due to my misunderstanding during the long waiting period and my lack of experience with such platform policies.

Recently, my original account prompted me to re-upload my information and accept updated terms. After re-uploading the details within the application, I attempted to sign the terms of use, but the application froze completely. I waited for several minutes, but it remained unresponsive, and then the application stopped working entirely, showing a message that my registration was not approved.

I kindly ask if you could please investigate my situation and prioritize reactivating my original driver account:

Original Email: 4142asd@***.com

Original Phone: 929-732-****

I am very eager to continue driving and am committed to adhering strictly to all platform policies in the future.

Thank you for your time and consideration.

Sincerely,

Akram Al Yafeai

Phone: 929-732-****

Subject: Request for Review Enrollment Not Approved

Message:

Dear Spark Driver Support,

My name is [Sydney Weestche ], and I recently applied to become a Spark Driver. I received a notification indicating that my enrollment was not approved.

I am writing to respectfully request additional information regarding the reason for this decision. I would also appreciate guidance on whether there are any steps I can take to address the issue or if I may be eligible to reapply in the future.

I am very interested in working with Spark Driver and would be grateful for any assistance you can provide.

Thank you for your time and consideration.

Sincerely,

[Your Full Name]Weestche Sydney

[Your Phone Number]681 271 ****

[242 leisure ln 26836

This is not at all what I said. Last week I had a spark driver deliver my Walmart order to my house.

A few days later I got a notice from Google that I just received a bad review on my business page. Apparently, the delivery driver was unhappy about the amount of tip she received, so she found out my personal information and my company, and then she proceeded to leave a bad review saying shame on me for not tipping when I owned a restaurant. My restaurant has been closed for 2 years, and I did tip her; she just didn't like the amount I tipped.

That is stalking and extortion. Spark should not be giving out my personal information to anyone.

This company deactivated my account saying that I didn't get an ID from someone who ordered flu medicine and I didn't want to be in contact with them since Park wants the sick person not only be in contact for ID purpose but they also want the sick person to sign my phone so they can continue the spread if a virus. I have reported several people who are not following the rules, they still have a job with them.
I was advised by a Spark support to call them when someone orders medicine since they already have gotten proof upon ordering.

So, I called support to complete delivery and then they terminate me. Worst Company to work for.

They also continue to hire illegal immigrants and mass people which takes away from employees that already have been with them. I guarantee the spark customer service agent who completed the delivery has their job!!I If you want me to shop and deliver for you.

I applied last year and was not approved.
I would like to know if Im eligible to reapply or request a new review.
I hope Spark Driver will give me a chance to re-apply. Now the cost of living is too high and the pressure is high.

Hello Spark Driver Support Team,
I applied for Spark Driver in may, and it has now been more than six months with no update on my activation. My Checkr background check is fully completed for Spark Driver, but my account is still not approved.
When I checked my Checkr account, I noticed that there are two Spark Driver background check reports, which means my application may be stuck, duplicated, or not processing correctly in your system.
I kindly request that you reset or remove my current Spark Driver application, so I can reapply using a new email and phone number.
Please assist me with this issue so I can move forward.
Thank you for your time and support.
I appreciate your help.
Best regards,
Yowhens