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Spark Driver

Spark Driver Reviews

www.sparkdriverapp.com
What is your customer experience with Spark Driver?

Spark Driver Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.8 star rating from 4,203 reviews. 38% would likely recommend. Rating split shows many unfavorable and mixed reviews; sentiment is mostly neutral with frequent delivery and account issues.

Key Takeaways for Future Customers

  • Expect delivery-focused service with drivers handling Walmart orders and prescriptions.
  • Account signup and background check appeals can be slow or unclear; contact support early.
  • Payments are periodic and some ask for daily pay options.

Negative Feedback / Risk Areas

  • Recurring customer complaints about poor customer service and no response to account problems.
  • Delivery failures, wrong orders, missing prescriptions, and refund issues.
  • Sign-up rejections, verification errors, and long turnaround time to resolve cases.

Positive Feedback

Drivers and some support agents resolved issues; reviewers cite good earning potential and value making money with the platform.

View full overview ›

Media from reviews

Spark Driver - I need to update name change in profile due to marriage and the app is not...
Spark Driver - I need help with the appSpark Driver - Will not let me sign up for spark and I’m wondering why?Spark Driver - I need helpSpark Driver - I’m needing to talk with someone about my deactivationSpark Driver - I’m needing to talk with someone about my deactivation - Image 2Spark Driver - Account deactivation
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Spark Driver Collective Complaints

users

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Ndene B
Ndene B
Fairfield, Ohio

Couldn’t open my Spark driver

According to me, just I signed up for the application, and it took a long time to approve after I processed all the documents. Any time I try to open the app to see if I have been approved, it says your sign-up request was not approved.

It didn't show any reason why it wasn't approved, and then I tried to get in touch with customer support, who kindly documented the issue and handed it to the concerned team as he said. He advised me to watch out for my email address to see the email from that team.

View full complaint ›
Melissa J Zjw
Melissa J Zjw
Russellville, Alabama

Can not get anybody from spark customer support team to help me with my account so I can start driving with spark

1 supporter

Customer support team always tells me that they're going to email me back about my situation, but they never do. I have been trying to get this situation taken care of for about 6 months now, and it's the same thing every time; it never gets fixed. I would love to drive for Spark, but I can't when my account is messed up and I can't get help with it.

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Deogracias Ncogo E
Deogracias Ncogo E
Lynchburg, Virginia

Reactivación

1 supporter

My account has been desactivated please I want you to help me to reopen it again. I did nothing wrong I was working, after delivering an order then they sent me another and I accepted and the place was far from where I was and I had to drive from there to to Walmart to pick up that order and beoi reached there the order was cancelled and they suspended my account please help me to reopen it again thank you.

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Belinda W Tbw
map-marker Shawnee, Oklahoma

Because they refuse to deliver my order fearing they won't get a tip

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AI Highlights
  • - Checkout has no tipping option, so drivers refuse delivery.
  • - Drivers won’t come even 2 miles due to tip fears, and I have back surgery and no car.
Spark Driver - Because they refuse to deliver my order fearing they won't get a tip
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Twice I've placed an order through Walmart and have not received it because Walmart's online ordering area, checkout line does not have an option that works for a tip. Due to that, I like to try to tip the drivers myself.

But because they're fearful of not receiving a tip, they refuse to bring the order. I have had back surgery recently. I do not have a vehicle. I have no way to get groceries besides a spark driver, and they refuse to come 2 miles to my house for fear of no tip.

What is this world coming to?

How do you look at yourselves in the mirror, you assume? Everybody has something for you.

Loss:
$130
Pros:
  • Take up too much oxygen
  • Used to do a good job
Cons:
  • There are not any

Preferred solution: Deliver product or service ordered

User's recommendation: I recommend that you fold up business.If customer service is not what your business was about to start with.Obviously it was otherwise you would not be making deliveries to customers.It's your job

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3 comments
Guest

All im saying is a 30 dollar tip for them to drive 1 mile and deliver is absolutely way more than anyone should afford! First of all THEY are not shopping for me, Walmart employees do this!

All they're doing is bringing the order ! So whoever said otherwise in their comment is sadly mistaken NOR was i saying that tips were not warranted, because that isn't true either!

But to drive less than a mile to me and chard me 25percent of my purchase cost is unreasonable. Period.

Guest

These drivers are shopping your order, using their personal car and they pay for their own gas—would YOU take hours out of your life to shop and deliver groceries if YOU weren’t getting paid? No, you wouldn’t.

Online tips for delivery drivers aren’t like tipping restaurant servers—tips for delivery drivers are more like bids. Stop being an old cheapskate, tip the drivers and you’ll get your groceries.

Guest

You have up to 3 hours AFTER delivery to add to or deduct from the tip online. You will never receive a delivery without including a tip.

However, if you deduct from your tip, the drivers will catch on. You need to remove your loss of $130 unless they are refusing to refund your money.

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Janeane Zbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Cuenta desactivada

I just opened my account, and I was immediately told it was deactivated for no reason. I want to know the reason, because I haven't even used the app yet.

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Aschalew A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Dear Spark Driver Support, I am...

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AI Highlights
  • - Please review: availability was affected until 6:47 PM; completion is 57%.
  • - Issues: unavailable customers, wrong addresses, pickup problems.
Dear Spark Driver Support, I am...
Dear Spark Driver Support, I am... - Image 2

Dear Spark Driver Support,

I am requesting an urgent review of my Spark Driver account regarding my availability being affected until approximately 6:47 PM and my completion rate dropping to 57%.

I strongly believe that this decrease was caused by circumstances outside of my control. I have made every effort to complete my deliveries, but I have encountered repeated problems involving customers and Walmart pickup operations.

Some of the issues include:

- Customers being unavailable at the delivery location.

- Customers providing incorrect or inaccurate delivery addresses.

- Customers requesting changes to the delivery location that do not match the original order.

- Walmart associates missing or being unable to locate packages during pickup.

- Pickup issues that prevent me from receiving the correct packages and completing the order.

- Situations where I am unable to complete an order despite arriving and making a genuine effort to fulfill the delivery.

I do not believe it is fair for my completion rate to be negatively affected by problems that I did not cause and could not control. Having my completion rate reduced to 57% because of these circumstances puts my account at risk despite my efforts to properly perform my job.

I am asking Spark Driver Support to review the affected orders, including the specific order IDs, timestamps, cancellation or completion records, delivery information, pickup records, and any related support-case documentation. Please also review any available customer or Walmart associate notes. Determine which orders were affected by circumstances outside of my control and remove any inappropriate penalties from my account.

I also ask that you explain why these situations are being counted against my completion rate when I followed the proper procedures and attempted to complete the deliveries.

I value working with Spark and want to continue providing reliable service. However, I need my account metrics to accurately reflect my performance rather than problems caused by customers or Walmart pickup issues.

Please investigate this matter and correct my completion rate if the review confirms that these orders were affected by circumstances beyond my control.

Thank you for your time and assistance. I look forward to receiving a detailed response and a fair resolution.

Sincerely,

Aschalew Abiyo

Spark Driver

Preferred solution: My completion rate needs to be corrected because I don’t deserve this rate I’m working hard to complete every drop of but customers and other related problems caused me all of this.

User's recommendation: Please let customers be available during drop off time ,answer phones must answer their phone calls if verification requested for drop off this caused my rates and money this month.

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No Name Given L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fremont, California

My name is No Name Given Lavish, and I am writing to respectfully appeal the decision regarding my Spark Driver application.

My name is No Name Given Lavish, and I am writing to respectfully appeal the decision...

Dear Spark Driver Support Team,

My name is No Name Given Lavish, and I am writing to respectfully appeal the decision regarding my Spark Driver application.

I recently received a notification that my application was not approved. However, I was not provided with any explanation for the decision.

I respectfully request that you review my application again and kindly let me know the exact reason for the denial.

I am legally authorized to work in the United States. I have a valid Employment Authorization Document (EAD/Work Permit), a valid Social Security Number, a valid U.S. Drivers License, and my own insured vehicle. All of my documents are valid, accurate, and up to date.

To the best of my knowledge, I have not made any mistakes during my application, and all of the information I submitted was truthful and complete.

If there is any issue with my application, documents, or background check, I would sincerely appreciate it if you could explain the specific reason so that I may understand it and correct it if possible.

I am currently looking for work, and becoming a Spark Driver would mean a great deal to me. I am ready to work hard, follow all Spark policies, provide excellent customer service, and represent the Spark platform professionally.

If there is no issue with my eligibility or documents, I respectfully request that you reconsider your decision and approve my application. I truly want the opportunity to drive for Spark and earn an honest living. I would be very grateful if you could give me a chance to join the Spark Driver platform.

If you need any additional documents or information, I will provide them immediately.

Thank you very much for your time, understanding, and consideration.

I sincerely hope you will review my application once again. I look forward to your response and hope to have the opportunity to become a Spark Driver.

Sincerely, Name = No Name Given Lavish

San Jose , California

Email = lavishchodryy@***.com

Phone No = 408585****

Preferred solution: My name is No Name Given Lavish, and I am writing to respectfully appeal the decision regarding my Spark Driver application.

User's recommendation: “Be sure all your account information and documents are accurate before applying. If your account is rejected, contact Spark Driver Support and request a detailed explanation. Keep copies of all submitted document

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Resolved
Harsh K Ctf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Resolved: My Spark Driver sign-up request was not approved, but I was not given a specific reason. Could you please tell me why my application was declined and whether I can appeal or reapply? Please review my

My Spark Driver sign-up request was not approved, but I was not given a specific reason....
Updated by user Aug 28, 2026

Company fixed the issue and I have been provided with settlement agreement.

Original review Aug 10, 2026

My Spark Driver sign-up request was not approved, but I was not given a specific reason. Could you please tell me why my application was declined and whether I can appeal or reapply? Please review my application and let me know if any additional information or documents are needed.

Preferred solution: I would like my Spark Driver application to be reviewed again. Please let me know why my application was declined. If any additional information or documents are needed, I am happy to provide them. Thank you.

User's recommendation: I submitted a Spark Driver sign-up request, but it was not approved and I wasn’t given a specific reason. Could you please let me know why my application was declined, and whether I can appeal or reapply? Please review my application and let me know if any additional information or documents are needed.”

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Resolved
Ayaan A Cmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: No get approved my account

Spark Driver - No get approved my account
Updated by user Aug 15, 2026

Company fixed the issue and I have been provided with apology.

Original review Aug 15, 2026

I don't know what happened. Tell them to resolve it, and then change what is wrong in the process. I will see them.

View full review
Resolved
Franck V Jmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: Hello, My Spark Driver account has...

AI Highlights
  • - Background check complete; Spark Driver account not activated.
  • - Please review and activate the account; additional information may be required.
Hello, My Spark Driver account has...

Hello,

My Spark Driver account has still not been activated even though my background check has been completed successfully. I have been waiting for activation, but my account remains inactive and I cannot access the app.

Could you please review my account and activate it as soon as possible? If any additional information or documents are required, please let me know.

Thank you for your assistance.

Pros:
  • Easy application process
Cons:
  • Poor communication and long wait time for account activation

Preferred solution: I would like my Spark Driver account to be activated as soon as possible and to receive clear communication about my application status.

User's recommendation: Be prepared for possible activation delays. Customer support should provide faster updates and better communication throughout the proces

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Mausam T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to activate my account

Spark Driver - I want to activate my account
Spark Driver - I want to activate my account - Image 2

Actually I switch my phone Saturday and Sunday, and yesterday I used my own device, but automatically my account is deactivate,I want to activate my account please

Pros:
  • Be careful

Preferred solution: Apology

User's recommendation: Reach in time,

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Abdramane Adji Mai S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Hello, My name is Abdramane

AI Highlights
  • - Spark Driver registration on 30/09/2025 was not approved despite documents.
  • - Request refusal details and the dossier ID to understand and appeal.
Spark Driver - Hello, My name is Abdramane
Spark Driver - Hello, My name is Abdramane - Image 2

Bonjour,

je m'appelle Abdramane. Le 30/09/2025, j'ai rempli le formulaire d'inscription Spark Driver dans l'application et j'ai reçu un message m'indiquant que ma demande n'était pas approuvée.

J'ai pourtant fourni tous les documents requis. Veuillez me fournir une explication écrite du refus ainsi que l'identifiant de mon dossier afin que je puisse en comprendre le motif et, si possible, demander un réexamen.

Mes coordonnées :

- Courriel : Souleymaneabdramane235@***.com

- Téléphone : 518852****

Vous trouverez ci-joint des copies des documents soumis et une capture d'écran du message de refus dans l'application :

[ID du dossier]

.

Merci de confirmer la réception de ce message et de m'indiquer la procédure à suivre pour faire appel ou demander une réévaluation.

Je vous remercie,

Abdramane Adji Mai Souleymane

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Jalilah Rqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Application wasn’t approved and didn’t give no explanation

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Spark Driver - Application wasn’t approved and didn’t give no explanation
Spark Driver - Application wasn’t approved and didn’t give no explanation - Image 2

The processing took long and then they did not explain my denial. I don't understand.

I have a good driving record and no criminal record. Not sure what happened, and customer service did not answer.

Preferred solution: Application

User's recommendation: They suck

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Amy P Gdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Earnings

Spark Driver - Earnings

Ontario Walmart pickups are extremely slow. It's to the point where orders are being canceled because of it. It's always packed, and orders always take hours, and they are extremely rude.

Loss:
$88
Pros:
  • When you go to other walmart
Cons:
  • If you order from ontario walmart it sucks

Preferred solution: Full refund

User's recommendation: Dont order from the Ontario Walmart

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Welby Zzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marrero, Louisiana

Decent

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AI Highlights
  • - Spark provides supplemental income from completing orders.
  • - The Subway order was marked ready while only halfway done.
Spark Driver - Decent
Spark Driver - Decent - Image 2
Original review updated Sep 01, 2026

For the most part, completing orders for Spark provides supplemental money in your pocket and may hold you over until your next payday. However there are times where there is an issue with picking up an order, especially with the order being ready.

I was to pick up an order from Subway. I watched the guy prepare orders for customers as they walked up and worked on the Spark order as he seen fit. He marked the order as ready and he barely had it halfway complete. I called Spark customer service and explained what happened.

I was told I would be compensated for my time and he will cancel the order for me. The order was cancelled but I was not compensated for my time.

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Skyler D Shf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Reactivate

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Spark Driver - Reactivate
Updated by user Sep 07, 2026

It says “Your sign-up request wasn’t approved”

Updated by user Sep 07, 2026

I made an account like 2 years ago and never used it but now it won’t let me use my account or anything

Original review updated Sep 07, 2026

My account glitched and won't let me access anything on the app. The spark customer service person that I talked to said that sometimes accounts glitch .

And he said there was nothing wrong on their end of my account but they would help reactivate it . I cant apply to spark driver or nothing .

Pros:
  • Easy and convenient
  • I like to delivery
Cons:
  • Driver may deliver the order to the wrong address

Preferred solution: Reactivate or Reset my account

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Shequitha S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Change location

Spark Driver - Change location

I contacted customer service to change my zone to start Spark closer to my location. I was told my zone would be updated in 24 hours.

I also received an email stating it was updated.

As of now, the zone still is not updated. I still need assistance, but I'm not sure if customer service can help since I was told it was updated already.

Preferred solution: Help

View full review
Biak L Wwv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Hello Spark Driver Support Team, My...

Hello Spark Driver Support Team, My...

Hello Spark Driver Support Team,

My sign-up request was not approved because I made a mistake when I entered my Social Security Number (SSN).

I typed the number incorrectly. Could you please help me correct my SSN and re-run my background check?

Thank you very much for your help.

Best regards,

Biak Lian

Preferred solution: Apology

View full review
Maynor C Urq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rice Lake, Wisconsin

Quiero apelar a mi solicitud

Spark Driver - Quiero apelar a mi solicitud

Hola, buenas tardes. Quiero hacer un llamado.

Quisiera hacer una apelación a la aplicación de Spark Driver porque cuando intenté aplicar a eso no me aceptaron y solo me dijeron que no pueden agregarme sin decirme el motivo. Quisiera volver a aplicar otra vez y que me den todos los detalles.

Preferred solution: rQue me dejen trabajar en spark drive

User's recommendation: Tengo todo limpio y soy excelente persona

View full review
Resolved
Garry M Vbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Resolved: J'ai une demande qui n'a pas été...

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Spark Driver - J'ai une demande qui n'a pas été...
Updated by user Jul 30, 2026

Company fixed the issue and I have been provided with full refund.

Original review Jul 26, 2026

J'ai une demande qui n'a pas été approuvée malgré la demande de tous les documents nécessaires. J'ai besoin de savoir pourquoi ma demande n'a pas été approuvée. Pouvez-vous rouvrir l'application pour que je puisse postuler à nouveau ou me donner accès à la mise à jour des informations ?

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