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This week the number of Spark Driver customer service requests is much higher than usual.
Spark Driver

Spark Driver

drive4spark.walmart.com
What is your customer experience with Spark Driver?

Spark Driver Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Spark Driver has 2.9 star rating based on 2964 customer reviews. Consumers are mostly neutral.

  • 42% of users would likely recommend Spark Driver to a friend or colleague.

  • Rating Distribution
  • Pros: Good money, Making money, Money.
    Cons: Bad customer service, Customer service, Everything is bad.

View full overview ›

Media from reviews

Spark Driver - Changed name
Spark Driver - Changed name - Image 2Spark Driver - Taking with customer serviceSpark Driver - Waiting listSpark Driver - I am having issues with my background checkSpark Driver - Order paymentSpark Driver - Order payment - Image 2
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Top Spark Driver Reviews

Positive Review

"Waiting list"

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I am on the waiting list for a long time. Please remove me from the waiting list; I have no job right now. I give you my word 100% of the time to pick up and...

Critical Review

"CANCELED ORDER"

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Placed an order for 4 items earlier in the day. The order was to be delivered between 4-6 and never came. I looked in the app for tracking only to see my order...

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Ilona B Wqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble setting up Spike

Cannot even set up an account said my browser window is too small ... what does that mean? I cannot change the size on my iPhone 13.

View full review

Preferred solution: I want to set up Spike in my I phone 13 with an Aol e-mail on an i phone 13

Resolved
Sandra T Xar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cassville, New Jersey

Resolved: No puedo usar la aplicación

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Spark Driver - No puedo usar la aplicación
Spark Driver - No puedo usar la aplicación - Image 2
Updated by user Oct 20, 2025

Aún sigo con el problema.

Updated by user Oct 20, 2025

Hasta el problema bien , solo con baja demanda de pedidos

Original review Oct 15, 2025

Cuando pongo mi correo , no me envían el código , de acceso y cuando llega , no me me lo acepta , porque a pasado mucho tiempo .

View full review
Loss:
$1800
Pros:
  • Dinero
Cons:
  • Millas

Preferred solution: Nose

Terry S Axe
map-marker Sweetwater, Tennessee

Being left on hold for 45 min after reporting a problem is not customer service.

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Spark Driver - Being left on hold for 45 min after reporting a problem is not customer...
Spark Driver - Being left on hold for 45 min after reporting a problem is not... - Image 2
Updated by user Nov 08, 2025

I have called 3x times to spark, walmart corp, mgt at the store level (2x now and still waiting)and nobody seems to care about a specific spark driver in my area using a child (approx age 11-14) delivering groceries to doors while she (the acct holder) sits in her car. In my opinion that is CHILD ENDANGERMENT.

What if this child gets hurt, kidnapped, ect..WHO'S GOING TO CARE???

NOT WALMART OR SPARK! Per Spark policies states "passengers are prohibited from engaging with orders or customers".

Updated by user Oct 26, 2025

When I tried to call thru the app I was on hold for 45min before I hung up and called directly to the number but nothing was solved. All they did was take my complaint AGAIN.

I'm still waiting on spark supervisor to call me back about my complaint or for someone to email me back from spark. This issue has been going on since Oct 10th when I originally called about the acct holder/driver using a child (age 11-13) to bring groceries to my door while she sat in her car. NOBODY seems to care that a child is going up to strangers doors and not the acct holder.

I was at Walmart today and saw her again with the same child in her car. I would have followed her to get a picture but I don't want to be accused of stalking or harassing her.

Original review Oct 24, 2025
My spark driver on Oct 10th had a child (between 11-13) deliver my groceries to my door while she sat in the car. THAT'S CHILD ENDANGERMENT.

I've called spark, walmart, walmart legal, general Mgr and nobody has returned my calls. Spark passengers are PROHIBITED from engaging with the order.
View full review

Preferred solution: I want this driver DEACTIVATED because she's using a child to deliver to the doors and NO ONE seems to care that that is CHILD ENDANGERMENT.

User's recommendation: Report driver if it's a child delivering items to your door. Spark nor Walmart seems to care about child endangerment but I do. Driver was supposed to be flagged for investigation but apparently that went nowhere because she was at the store again with the same child. The driver never got out of the car!! Child made 3 trips to my door but I didn't want to publicize her because she's not the acct holder.

ronald p Gpc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account Reactivation Request/ License Extension provided

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Spark Driver - Account Reactivation Request/ License Extension provided

I am writing to request the reactivation of my Spark driver account, which was deactivated following the expiration of my driver's license.

The situation is as follows:

· My driver's license expired on October 20, 2025.

· I have a valid paper extension from the DMV, which is effective through December 31, 2025.

· I have attempted to submit both my expired license (which contains my photo) and the DMV extension document through the app's verification process twice, but it was not accepted.

I believe providing both documents together should verify my identity and current driving eligibility. I am prepared to submit these documents again for your manual review.

Could you please advise on the best way to provide these documents to you directly or guide me through the correct process to resolve this?

Thank you for your attention to this matter. I look forward to your response.

Sincerely,

Ronald Pierre

Spark Driver

Phone:224822****

Email:pronald798@***.com

View full review
1 comment
Guest

Most employers for delivery/driving workers require a photo ID. The paper extension is only valid if a complete physical description is printed (height, weight, hair/eye color).

Herode J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

My account is deactivated

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Spark Driver - My account is deactivated

I don't know why my account has been deactivated, and I never received a notification where they told what happened. I feel really bad because that company helps resolve a lot of things for a living, like paying my bills and helping me with my family.

If I did something wrong, I would understand why they deactivated the account, but I didn't receive any notification about issues.

I made an appeal, but they didn't make any decision about it. I want to activate it back to continue to help my family.

View full review

Preferred solution: I would like to have my account back

User's recommendation: I refer them to come and continue to help the community cause winter is coming guys

Resolved
Paula Renea B C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My October 3, 2935 was delivered to the wrong location.

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Spark Driver - My October 3, 2935 was delivered to the wrong location.

My apartment has wood patio gates, not red brick. The driver didn't read the delivery instructions. That's why I like older drivers, because I order a lot and they know where I live!

View full review
Loss:
$70

Preferred solution: Deliver product or service ordered

Marilena Fes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude and mean driver

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Spark Driver - Rude and mean driver
Spark Driver - Rude and mean driver - Image 2
Updated by user Nov 03, 2025

Nothing was ever done

Original review Oct 19, 2025

We ordered a very small order. It said he was on his way.

We had two deliveries from Walmart in the last two days. They had no problem getting to our trailer. We had both had surgery and were unable to drive. My girlfriend stood out in the rain and she could see his headlights and kept telling him turn left and he will not turn left.

He kept going straight and then he got mad and said he had other deliveries he had to go to to cancel the order And said what do you want me to do or something like that I dont know and he left so we did not get our order. The drivers name was ousman

View full review

User's recommendation: do not let spark deliver your orders we now chose to go to Walgreens

Rebekah Leann C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Appeal since 9/6/25

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Spark Driver - Appeal since 9/6/25

I am writing to follow up regarding my account deactivation appeal, which I submitted on September 6, 2025. I have been waiting for a response, and I wanted to kindly ask for an update on the status of my appeal.

This opportunity means a great deal to me. I have been in recovery and am proud to say that I have been clean and sober for 8 years. Additionally, I have had no criminal charges since 2016. I have worked hard to rebuild my life and remain committed to moving forward in a positive and responsible way.

I truly value the chance to work with Spark and to continue building stability for myself. I respectfully ask that my appeal be reconsidered so I may continue this journey with your platform.

Thank you for your time and understanding. I look forward to your response.

View full review
Pros:
  • Work when you can
Cons:
  • Waiting appeal

Preferred solution: A decision on my appeal please and thank you

User's recommendation: Love spark

1 comment
Guest

What reason was the account deactivated? And what information did you provide to refute the basis for the deactivation?

Redouane R Oeh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t upload my insurance card since Friday the web like frozen

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Spark Driver - I can’t upload my insurance card since Friday the web like frozen

I can't upload my insurance card since 10/18/25. The web is like frozen, so how can I upload my insurance card?

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Resolved
Tamara D Nzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Appeal was approved and still say deactivated

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Spark Driver - Appeal was approved and still say deactivated

I have been having a problem with this app. I have made an appeal and I have won my appeal to be able to spark again and I have not had no help with customer service. Customer service does not help you and they keep hanging up on me.

View full review

User's recommendation: To all customers do not rely on customer service support to help you they will put you on hold to have you repeat yourself multiple times with no help no resolution

Laurin Rik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Missouri

Trying to get back on

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Spark Driver - Trying to get back on
Spark Driver - Trying to get back on - Image 2
Spark Driver - Trying to get back on - Image 3
Updated by user Sep 25, 2025

Have to do better to help people with appeals

Original review Sep 25, 2025

I You will not renew my driver's license that I sent you and my car insurance. Will you please renew everything so I can make some extra money

View full review

User's recommendation: Don't sign up until you know who they really are

Neobel C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problemas con una entrega

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Spark Driver - Problemas con una entrega
Spark Driver - Problemas con una entrega - Image 2

La aplicación me decía que la dirección no era la correcta y no me dejaba continuar con la entrega ni continuar con el delivery de las demás órdenes que tengo para entregar.

View full review
Loss:
$10
Resolved
William D Ayk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Some drivers ignore Walmart Customer delivery instructions.

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Spark Driver - Some drivers ignore Walmart Customer delivery instructions.
Updated by user Sep 13, 2025

It was never resolved. My issue was never resolved, and I never got any feedback from Spark on their action with the delivery person that continued to deliver my orders to someone else's house.

Original review Aug 29, 2025

Unfortunately on a fairly regular basis your drivers ignore the detailed delivery directions when delivering Walmart groceries in my area.

My neighbors receive some of my orders and get mad when they have to deal with my merchandise. I have a photo of my front door where the deliveries are suppose to be made if that would be helpful.

Rather than the driver taking a photo of the door where they delivered my order, they could look at the photo of my front door to verify that they are in the correct place. Is there a way this can be done?

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Dariannis B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Problemas para registrarme

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Spark Driver - Problemas para registrarme

En cuanto me registro automáticamente, me dicen que mi inscripción no puede ser aprobada. Quisiera saber cuál es el error y si me pueden ayudar con mi problema.

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CathyNan R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deactivated without legitimate reason

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Spark Driver - Deactivated without legitimate reason
Spark Driver - Deactivated without legitimate reason - Image 2
Updated by user Oct 04, 2025

Walmart does not care. They have not responded to my requests.

They have taken away my job for a reason that was completely solvable, nothing nefarious or egregious, just a resubmission of my information would have proved who I was and that I was totally verifiable. I have proof the background check was completed and clear, but walmart trying to say it was not.I have no action or recourse any longer, my appeals were denied.

Updated by user Sep 22, 2025

They skipped over my message. It seems they were just grasping at non existent straws to cull some drivers.

Original review Sep 19, 2025
I was a spark driver. I completed a 3rd background check through Chekr, walmarts 3rd party company, and it came back clear.

I provided copies of my driver license and insurance. I keep being told my information could not be verified. However i have provided accurate information and the background check cleared me. I maintain certain licenses that require a clean record, so it was never a concern having background checks completed.

I have repeatedly appealed this due to what i feel is an invalid reason given beyond stated above. I have not been able to confirm what is incorrect, what cannot be verified, and why my background check that is clear is not accepted.
This is very upsetting as i am disabled and cannot do a regular employ.
I want this investigation to go further and at least give me an opportunity to provide my information again to clear this up and get back delivering.
View full review
Theressa Jhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Michigan

I need to speak with a person

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Spark Driver - I need to speak with a person

Im not not sure what happened with this company. I called, we got disconnected, but I believe the agent understood, what I was saying to her. I would like more assistance, I have very specific questions.

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User's recommendation: Enjoy your freedom.

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