Spark Driver

Harlie Warner was supposed to deliver my Walmart order. Instead of delivering my order, she stole it.

She tells the Walmart ppl she delivered to my address, but when checking back at my cameras she was at my house for no more than 3 mins. She pulls in my drive way looks around opens her back door. Takes a picture of my items up close so you cant see any back ground. Closes her door.

Looks around gets back in her SUV looks around and drives off. When the Walmart customer service ppl told me her name I was able to find her on social media. I never messaged her but before the call ended with Walmart customer services she had me blocked. My sister in law made a post on social media and Harlie commented on the most calling us *** heads and Harlie went thru my bags bc she knew what items I had purchased.

She stated she didnt know if she was at the correct location so she left. But she marked my items as delivered. On my cameras it shows Harlie never unloaded one item.

And she has very poor customer service. Extremely rude and judgmental.

I was suppose to have my Walmart order delivered between 5-7 on Feb 11 2025. It never came.

I called Walmart to see what the issue was and they told me that my order was delayed 45 minutes. Well 45 minutes passed by and still nothing. So I called Walmart back and told them I would just come up there and pick my groceries up. They then stated that my order hasnt even been shopped for yet bc they have a third party called Spark that comes in and does the shopping and the delivery.

At this point I was furious bc I have small children at home and needed certain items for breakfast before school and certain items to pack my kids lunches. (I have a child with type 1 diabetes its crucial that I have to pack her lunch every day so I know exactly how many carbs, sugars, and added sugars she eats so she doesnt give herself too much insulin or not enough insulin.) anyways before I went to bed last night I I changed my order for pickup today When I woke up this morning Walmart done canceled my entire order for my pickup today. Again, I was big big mad!!! So I calmly reordered all my groceries again.

After I did so I called Walmart back for the 100th time. I told her my issue and she then proceeded to tell me that they didnt cancel my order. I reassured her that yes they did bc I have a email that states they canceled my order. Then she proceeds to inform me that EBT is down statewide.

I then told her that I reordered all my groceries for delivery and charged my card and it went through bc i checked my balance and it showed where they took there money.

My issue still isnt resolved I have to call back at 4 to see if my order is gonna actually make it here today between 5-7. I am a Walmart plus member and I am a very disappointed member bc my issue still hasnt been resolved.

Dear Spark Driver Support Team,

I hope this message finds you well. I recently attempted to complete my enrollment for the Spark Driver platform, but unfortunately, it was not processed, and I was shown a message saying my enrollment cannot be processed at this time.

I have not received any specific reason for this decision, and I would greatly appreciate it if you could provide me with further information or review my application.

Please let me know if any additional documentation or verification is needed from my side.

Thank you for your support and assistance.

Sincerely,

Hayatullah Zahir

[hayatullah.zahir.h06@***.com]

Good morning Appeal team My Name is Adeshola Adeniran, MY cell number is (647)-497-**** While my email address is adesholaadeniran124@***.com, i have been a driver for walmart for one months which i have been diligent and i have maintain a good delivery in all my deliveries without any complains, My life was in danger April 15th exactly 8:29pm when I went to deliver this particular customer order which I attached the order number below and the call which I pull through to customer service for help. I tried all my best to get through to the customer and the customer service as the goods was been hijacked from me by an externals body thats came out from the same house as the delivery address states in the order of delivery which he claim he is the owner of the goods thats I should handled it over to him, I make him understand the instructions says I should put in the basement of the house which he said I shouldnt worry about it thats he owns it, I handled some bags to him which I make him understand he still have some bags remaining in the trunk which he didnt even wait to collect he entered thats same building back and didnt wait to get the rest .

In the name of its the right address I dropped the remaining items in front of the door which he came out from the garage . I stood there for hours calling customer service but when they dont pick I decided to wait if the real customer will come out hoping to come pick his goods which will make me explain the situations to him but no one came out and its dark which the environment happen to be a lonely neighborhood which am scared they shouldnt harm me . Thats is why I left the area hoping I will notify the customer service of the situations but customer service didnt come through to my aid no one response on my call .

Find below attached copy of my proof . Thanks hoping to hear a positive response from your team