Skip to content
Spark Driver

Spark Driver
Reviews and Complaints

www.sparkdriverapp.com
What is your customer experience with Spark Driver?

Spark Driver Collective Complaints

Dawn A Fvg
Dawn A Fvg
Morristown, Tennessee, United States
Collecting Signatures

Singing up

4 supporters

I tried to sign up to be a driver, I put in my info and I got a message saying "Your account can't be authorized". I didn't get any questions or anything, just my name, password and email, that's it! But I'm not authorized? How can I not be authorized when I didn't get any questions about my license, background check info or anything. It doesn't make sense. If you have had any issues like this please sign my petition.

Show reviews that mention
account spark app phone driver number customer application order phone number
Filter review
Sort by
Resolved
Karen J Tum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montevallo, Alabama

Resolved: Report driver for property damage

AI Highlights
  • - Delivery occurred at 75 Birmingham Street; mailbox was backed into.
  • - Video coverage exists; contact Karen Johnson at 205-602-**** for replacement.
Spark Driver - Report driver for property damage
Spark Driver - Report driver for property damage - Image 2
Spark Driver - Report driver for property damage - Image 3
Spark Driver - Report driver for property damage - Image 4

Brandon delivered to 75 Birmingham Street in Montevallo AL yesterday at 4:50pm and backed into my mailbox. I have video coverage. Have him call me, Karen Johnson at 205-602-**** to make arrangements to have mailbox replaced!

Loss:
$300
Cons:
  • Own up to damaging property

Preferred solution: Brandon needs to pay for new mailbox, mailbox pole, numbers to put on mailbox, cement to secure mailbox pole, and labor for mailbox to be installed.

User's recommendation: Don’t use Brandon. He’s not honest.

View full review
Dorothy S Eot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atmore, Alabama

Working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The representative was professional and answered my questions.
  • - I appreciate his time and patience.
  • - I can't wait to start as a spark and delivery driver.
Spark Driver - Working

Representative was very professional and answered all my questions to the best of his ability. Just can't wait to start working.

But I appreciate his time and patience. He was also very courteous.

I just can't wait to come on board as a spark and delivery driver. As I said , the representative was very polite , very courteous and professional.

View full review
Cck K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Janesville, Wisconsin

Something needs to change

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - Something needs to change
Original review updated Jan 08, 2026

Im not normally a person to write a bad review but in this case I felt it might be the only way to make a change happen and warn other customers. This delivery service is terrible.

The drivers repeatedly turn around in my grass instead of backing out of the drive, wrecking my lawn. One even hit my mailbox, smashing the post, and then drove off!

They dont speak or read English and so they dont follow the instructions on where to put the delivery, and they cant communicate to resolve problems. They are often late and deliver the wrong items. Lodging complaints with Walmart has not changed anything, and I have finally cancelled my membership.

It seemed like a great deal, but its too much trouble; the cost adds up in other ways like cleanup and stress, and half the time I have to go shop anyway to get the items I need. Save yourself the headache and go elsewhere!

The photo above shows the tire tracks in my yard and the edge of the broken off mailbox post.

Loss:
$120
Cons:
  • Do not speak or read english bad drivers not reliable

Preferred solution: I would like them to hire respectful drivers that can read English.

User's recommendation: Use a different service

View full review
Gultayes E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

About account

Spark Driver - About account

Hello Spark Driver Support Team,

I created a Spark Driver account about 9 months ago, but my account is still not working. I am unable to access or start working as a driver.

I have already completed the registration process, but my account status has not changed and I cannot use the app.

Could you please check my account and help me activate it or let me know if any additional steps are required?

User's recommendation: I recommend improving the support system for Spark drivers. Faster response times and clearer communication would help drivers resolve issues quickly and provide better service to customers.

View full review
Savannah T Orx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fayette, Alabama

It will not let me finish my account setup

Spark Driver - It will not let me finish my account setup
Spark Driver - It will not let me finish my account setup - Image 2

The AI just keeps repeating the same thing over and I'm not making any progress. I'm stuck on the setup account screen and it will not let me link an account for my earnings.

I've tried uninstalling, reinstalling, updating the app and it still won't let me progress. I've even tried to sign some paperwork on it and it will not let me do that either; it just says something went wrong, try again later.

Preferred solution: How to progress setting up my account

View full review
Doris monger

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

Delivery driver stole 20 items from my grocery order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - Delivery driver stole 20 items from my grocery order
Spark Driver - Delivery driver stole 20 items from my grocery order - Image 2
Updated by user Jan 14, 2026

The driver buy the name of Carlos stole 20 items from my order after taking a photo as it was fully delivered

Original review Jan 11, 2026

One of your delivery drivers by the name of Carlos delivered 131 items to my door yesterday and took a picture of the items in front of the door. I was literally on the next street over, about to pull in to take the groceries inside.

By the time I pulled up, he was gone and so were 20 items from my order. He removed 20 items from my porch, put them back in his car, and kept on going like it was nothing.

Walmart keeps telling me they're not going to issue a refund, and that's not fair to me and my children. Something has to be done.

Loss:
$136

Preferred solution: Full refund

View full review
Mohammad M Npg
map-marker Manassas, Virginia

I have a question about my application

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - I have a question about my application

So I submitted my application a while ago, and when I open my account, it says your enrollment was not approved.

Preferred solution: Deliver product or service ordered

View full review
Resolved
Majorie Jnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: DRIVER LEFT ORDER AT WRONG ADDRESS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - DRIVER LEFT ORDER AT WRONG ADDRESS
Updated by user Dec 20, 2025

I had too go too some one house too pick up my delivery that was 20 minutes away from my location. I tried to call the delivery guy and he refused to answer the phone because I was yelling at him because he deliver my groceries to somebody else’s house and I was frustrated and very upset.

Original review Dec 05, 2025

How I feel about this current situation Im pretty pissed off. I spent over $200 on groceries for it to be left at somebody elses house and then the driver refuses to go get my groceries and bring them to the right address. I think he should be fired.

User's recommendation: Call them to make sure it’s the right address

View full review
Peninah T
map-marker Cleveland, Ohio

I’m having trouble submitting my information on the app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - I’m having trouble submitting my information on the app

Having trouble submitting my social security card. I only have the front and it's asking for the back. I don't know why they ask for the ballot my social security when the information is on the front and I don't have my social security card handy.

Preferred solution: Deliver product or service ordered

View full review
Resolved
Hallens H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Resolved: Reapeal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - Reapeal
Updated by user Dec 23, 2025

Reapeal.

Original review Dec 23, 2025

My account was deactivated unexpectedly, and I am trying to see if I could get it activated. No warning of anything, and I really hope we could get this resolved.

Please let me know what I can do to make this right. Give me another chance to prove myself that I am a valuable driver.

User's recommendation: Make customers happy and satisfied

View full review
1 comment
Guest

How long did it take because mine was deactivated and it said 5 days and it has not been resolved now almost 30 days

Randy G Zhp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Onboarding difficulty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - Onboarding difficulty

App says "we are experiencing difficulties, please try again later" during initial setup at the id verification step.

Preferred solution: My driver app completed so I can start working.

View full review
DavinderPal S Xez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bakersfield, California

Spark App Under Waiting list 75 Days

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Spark Driver - Spark App Under Waiting list 75 Days

My Spark app under waiting 75 Days, Please check and work for My Spark App, I need a work , I m every time Honestly work. Thanks

View full review
Linda C Jsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

App doesn’t work no response from the spark driver customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
App doesn’t work no response from the spark driver customer service

I have tried everything to get my spark driver app to work. I have rebooted my phone and app.

I followed the instructions of signing out of the app and cant sign back into the account because the app asks if you have connected a prohibited app removed it. I havent connected any prohibited app to my account but the message willnt go away.

User's recommendation: Consider who you work for

View full review
Yeraldines G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

Me han cerrado la cuenta y he mandado varias veces mi disputa y solo trabaje 2 veces con la cuenta

Spark Driver - Me han cerrado la cuenta y he mandado varias veces mi disputa y solo...

No me dieron respuesta de nada, la llamada fue como cortada, no me dieron ninguna explicación, y no sé si tendré oportunidad de volver a recuperar mi cuenta porque en sí solo la pude usar 2 veces y quiero trabajar con esta aplicación y vivir nuevas experiencias y conocer esta parte del mercado. Aquí está mi seguro del carro.

View full review
Amadou D Mqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brooklyn, New York

My apt wasn’t approved

Spark Driver - My apt wasn’t approved

When I sent my driver license, they told me my Apt Spark wasn't approved. I want to go online with Spark.

Preferred solution: Deliver product or service ordered

User's recommendation: I want to go online

View full review