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This week the number of Spark Driver customer service requests is much higher than usual.
Spark Driver

Spark Driver
Reviews and Complaints

drive4spark.walmart.com
What is your customer experience with Spark Driver?
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Seniyah Aoe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fairfax, Virginia

No labels given on the order cannot close the delivery help

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Spark Driver - No labels given on the order cannot close the delivery help

I did not receive the labels off of the crates after pickup and cannot close this order. Help me please!

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Duckenson A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have 3 points in my record

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Spark Driver - I have 3 points in my record
Updated by user Oct 04, 2025

Company fixed the issue and I have been provided with full refund.

Updated by user Oct 04, 2025

So li like that

Original review Oct 04, 2025

Good night, I called duckenson I applied for spak driver about 2 years old when the company spak driver sent me messages to continue the process after not approving me because I have points on my license. My problem point on my license is because I would drive with the learning license to go check a job there police catch me to identify me when I give my press then the police give me tickets to go pay but I didn't have the money at the time to pay the ticket over two months I pay IT system give me 3 points on license but it's not my fault how can you help me for that.

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Preferred solution: I went working for spam driver

Brooklynn D Hay
map-marker Herriman, Utah

I want to refund

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Spark Driver - I want to refund
Spark Driver - I want to refund - Image 2

Nobody answers the phone. What is the refund?

Because I paid for three hours or less, I want my refund for it, because I didn't get my items.

Even still, I have not received my products. That was days ago that I ordered.

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Loss:
$72
Pros:
  • There were no pros
Cons:
  • No one brought the stuff i needed

Preferred solution: Full refund

User's recommendation: I don’t know why it is so hard to deliver the things that people order

Gelot I
map-marker Newark, New Jersey

Failed verified identity

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Spark Driver - Failed verified identity

My account was deactivated I would like to reactivated again cause its was a problem internet.

Let me drive again

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Pros:
  • Pros you driving safe
Cons:
  • Appartement only

Preferred solution: Reactivated

User's recommendation: I hope it’s to easy to identify

Frandy N Qut

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Request

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Spark Driver - Request

I was approved for spark driver and everything stopped in the enrollment process maybe because I put the information on my driving privilege receipt while i was waiting for my driver license , the pissedconsumer agent told me he cant do anything in my case

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Preferred solution: Access to my account and earn money

User's recommendation: Get access to my account I want i need to earn money

Doris A Wgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Texas

It won’t let me update my insurance. It just says wait 48 hours. I gotta send a picture.

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Spark Driver - It won’t let me update my insurance. It just says wait 48 hours. I gotta...

I tried to upload my new insurance card, and it would not be allowed, so I am going to send it now.

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Luis L Ksn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Problema en registrar mi edintificacion

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Spark Driver - Problema en registrar mi edintificacion

No permite mi dispositivo la cámara, ¿por qué? He intentado varias veces y no me permite usarlo. ¿Cómo podría ayudarme con eso?

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Resolved
Michael N Kbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Insurance proof

Spark Driver - Insurance proof
Spark Driver - Insurance proof - Image 2
Updated by user Oct 14, 2025

Escalated issue and fixed it promptly. Great company.

Original review Sep 29, 2025

Insurance proof is saying insurance is expired and I can't re-upload an insurance card. Not sure what to do but was hoping to spark soon.

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Preferred solution: Insurance verified

Anonymous
map-marker Denver, Colorado

Reactivacion de mi cuenta spark driver

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Reactivacion de mi cuenta spark driver
Reactivacion de mi cuenta spark driver - Image 2
Reactivacion de mi cuenta spark driver - Image 3

Good afternoon. I am respectfully writing to request the reactivation of my account, as I have not breached the contract as reported by a Walmart customer or employee.

The only irregularity that occurred yesterday, September 17, 2025, was a triple delivery of three orders. The last customer or the last delivery. After completing the delivery steps. Leave it at the door.

He looked out the window and told me he had canceled the order. I insisted that I had already made the delivery on the app, and the customer insisted that I pick it up. I agreed and picked up the returned order, put it in the car, left the property, and contacted customer service to report what had happened. They told me to take the items to Walmart, leave them in a shopping cart, and take photos as proof.

Which is what I did. An hour later, the Walmart manager called me to say that the customer was angry and complaining that he had been charged for the items and had canceled the order, and that I had never reported the return of the items to an employee. Of course, I was only following the instructions given to me by Mr. Juan from Spark Driver support.

I apologized and told him that I had only done what Spark Driver support had instructed me to do. I apologized again and told him it would not happen again. I am turning to you for help in reactivating my account, as it is my daily livelihood. My family and I depend on this app to meet our needs.

You can see from the recorded calls that I always contact support and use the app to communicate with customers. Even my metrics and customer ratings.

I appreciate it and hope you can help me reactivate my account. Cuento con la declaración de la la manaller del Walmart 984 castle rock

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User's recommendation: Es la mejor cuenta

Lisa F Ecu

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Verified Reviewer

Won't let me reapply to deliver

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Spark Driver - Won't let me reapply to deliver

I forgot to pay a ticket and my driver's license was suspended for 3 days. I paid the ticket and my license was reinstated within 3 or 4 days. I asked to have my background check rerun because I'm cleared to drive now, but when I called your company, they said I don't get a second chance.

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Preferred solution: Deliver product or service ordered

User's recommendation: They dont give people a second chance

Kara H Nrj

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Verified Reviewer

Cant log into account

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Spark Driver - Cant log into account

Call dropped with customer support again I've been trying to fix this for two hours now. Can someone please help me.

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Navneet K Rnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Spark driver

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Spark driver

I have been waiting for long time why to my long conversation of your site. Urgent need this app.

Your enrollment was not approved? Why

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Preferred solution: Spark Driver not enrollment

Jennifer H Gql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not delivered

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What a joke the Spark customer service is! I ordered express delivery from Walmart; they said it would be here by 10:52 PM last night.

It showed that it was on its way, and then all of a sudden, it showed delayed. When I called customer service, they said they didn't have a driver; they didn't show up, so they were never en route like they said, and they said that it would be here this morning between 8:00 and 10:00 a.m. When it didn't show up this morning, I called, and they said there was nothing they could do about it because it was from Sparks express delivery and I needed to talk to them. When I called Walmart customer service, they said that my order was their shop, ready to be picked up by Sparks driver, and the Sparks never picked the order up to deliver it.

They said I'll have my order by 10:00 p.m.

this evening. What a joke.

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Preferred solution: Deliver product or service ordered

3 comments
Guest

With that disgusting joke of a tip, no Spark driver accepted your order. If you ditched the express $10 fee and gave your driver a $10 tip (saving $4.20) your order would be there.

Guest
reply icon Replying to comment of Guest-2722338

You shouldn't have to tip. Do the job you signed up for.

That's sad. Most people don't get tips as part of their job. If you don't like it get a different job.

No one should have to be pressured to tip. You're disgusting

Guest

No driver will take your order. No tip=no trip.

Tipping a delivery driver is more like a bid for service. If you do not provide any tip, they are not forced to take your crap order. Would YOU shop, bag, deliver and use your own car and gas to deliver someone else’s food?

No. Next time, add a $10 tip and you’ll get your order faster.

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Resolved
Vladimir B Xyf

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Verified Reviewer

Resolved: Trouble to setup my direct deposit

Spark Driver - Trouble to setup my direct deposit

I cant setup my direct deposit on my spark driver app

Every time I try they tell me something is wrong, I try 2 different bank accounts, nothing works

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Nora F Lef

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I just wanna know what happened. What was the reason why I was not approved

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Spark Driver - I just wanna know what happened. What was the reason why I was not approved

I was filling out the paperwork something went wrong, so I wanna know what went wrong. That is said I was not approved.

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