Spark Driver
Reviews and Complaints

Hello, I applied to be a Spark driver, and my enrollment was withdrawn and not approved. I just want to know why.

I am trying to figure out what is going on. I sent in proof of my driver's license front and back, I sent in proof of my Social Security number front and back, and proof of insurance. I also received an email from them saying that my insurance was approved. I also took pictures of my face: front, left, and right side to verify my identity.

After I signed a few agreements and sent in all proof of required documents, I got to the last step, which I was supposed to sign the disclosure agreement and other documents. I got a message that said something went wrong, to try again later, and then I got an email saying that they were unable to approve my enrollment after they had approved my insurance and everything else, so I am very confused. I never received an email explaining why I was not approved and withdrawn. I called customer service, and they said I have to wait 3 to 6 months to apply again, and this is very frustrating.

And then when I try going on the app, I cannot access any other part of the Spark app because of the message that says, 'Your sign-up request wasn't approved. Thanks for your interest, but we can't sign you up for the Spark Driver platform.' That message is just displayed there. I even tried uninstalling the app and reinstalling it and signing back in, and that message is displayed.

I would appreciate it if I can have an explanation as to the reason why this has happened. Thank you.

Im not normally a person to write a bad review but in this case I felt it might be the only way to make a change happen and warn other customers. This delivery service is terrible.

The drivers repeatedly turn around in my grass instead of backing out of the drive, wrecking my lawn. One even hit my mailbox, smashing the post, and then drove off!

They dont speak or read English and so they dont follow the instructions on where to put the delivery, and they cant communicate to resolve problems. They are often late and deliver the wrong items. Lodging complaints with Walmart has not changed anything, and I have finally cancelled my membership.

It seemed like a great deal, but its too much trouble; the cost adds up in other ways like cleanup and stress, and half the time I have to go shop anyway to get the items I need. Save yourself the headache and go elsewhere!

The photo above shows the tire tracks in my yard and the edge of the broken off mailbox post.